Federal IT Services & Technical Support

Welcome to Micropeer, your premier partner for cutting-edge Information Technology (IT) Field Services in Canada. At Micropeer, we pride ourselves on delivering top-notch on-site solutions that cater to your diverse IT requirements. Our expert team of highly-skilled IT technicians possesses extensive industry experience and a deep understanding of the latest technological advancements. Whether you are a small business seeking seamless IT support or a large enterprise requiring complex infrastructure solutions, Micropeer has the expertise and resources to meet your every need.

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Federal IT Services & Technical Support

We are pioneers in Canada, offering unprecedented initial-resolution assistance and round-the-clock, 365 days a year support across the country by company-certified technicians. Our technicians come fully equipped with the expertise, proficiency, and necessary components to resolve problems in a single visit, catering to both specialized and proprietary systems.

Schedule a Call

Federal IT Services & Technical Support

We are pioneers in Canada, offering unprecedented initial-resolution assistance and round-the-clock, 365 days a year support across the country by company-certified technicians. Our technicians come fully equipped with the expertise, proficiency, and necessary components to resolve problems in a single visit, catering to both specialized and proprietary systems.

Schedule a Call

WHY CHOOSE

Micropeer services

With a rich history of collaborating with top Canadian enterprises for over three decades, our field services solutions are unparalleled in quality and excellence.

Tailored solutions for your business

We understand that every business is unique, and that's why we offer fully customized IT solutions to align with your specific goals and challenges.

Enhanced efficiency and productivity

With our efficient IT Field Services, you can say goodbye to costly downtime and IT-related disruptions. We proactively optimize your IT infrastructure, ensuring seamless operations and improved employee productivity.

Data security and compliance

The security of your sensitive data is our top priority. We implement robust security measures and perform regular audits to protect your data from cyber threats and ensure compliance with industry regulations.

Responsive on-site
support

Whether it's a critical issue or routine maintenance, our dedicated team is always just a call away. With our responsive on-site support, you can rest assured that your IT needs will be addressed promptly, minimizing any negative impact on your business.

Long-term
partnership

At Micropeer, we believe in fostering long-term relationships with our clients. As your trusted IT partner, we work collaboratively to adapt to your evolving needs, provide ongoing support, and explore innovative solutions to drive your success.

OUR SERVICES

One-click to the right IT or electrical service

IT Infrastructure Design and Deployment

Our seasoned IT architects and engineers design and deploy future-ready IT infrastructures that are scalable, secure, and optimized for peak performance. Whether it's setting up a new office or expanding your existing infrastructure, we have you covered.

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Network Solutions and Optimization

Stay connected and efficient with our comprehensive network solutions. We design, implement, and optimize wired and wireless networks to ensure seamless communication and data transfer across your organization.

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Server Management and Virtualization

Maximize server efficiency and flexibility with our server management and virtualization services. We optimize server performance, handle maintenance, and leverage virtualization to streamline resource allocation.

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Hardware Procurement and Support

We provide expert guidance for hardware procurement, ensuring you acquire the best-suited equipment for your needs. Additionally, we offer comprehensive hardware support to keep your systems running smoothly.

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Software Implementation and Integration

Our team specializes in seamless software implementation and integration services. From enterprise resource planning (ERP) systems to customer relationship management (CRM) software, we ensure a smooth transition and maximum functionality.

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Data Backup and Disaster Recovery

Protect your valuable data with Micropeer. We design and implement robust backup and disaster recovery solutions, so you can recover swiftly from any data loss incident.

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Cybersecurity Solutions and Compliance

Safeguard your business against cyber threats with Micropeer's cutting edge technology on Cyber Security. We conduct comprehensive cybersecurity assessments, implement state-of-the-art security solutions, and ensure compliance with relevant regulations.

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Reach Us For Inquiries

Uncover how our expertise, services, nationwide presence, and innovative approach can enhance your IT strategy, streamline design roll-out, and provide exceptional support.

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First-Time-Fix Excellence:

Micropeer proudly pioneers First-Time-Fix Excellence in Canada, providing unprecedented support. Our nationwide service operates 24/7/365, ensuring immediate assistance through trained technicians. With a remarkable over 90% first-time-fix rate, Micropeer stands at the forefront of reliability and customer satisfaction. Experience cutting-edge support that sets new standards for efficiency and excellence in service. Trust Micropeer to deliver unparalleled solutions, making us your go-to choice for seamless and swift technical assistance across the country.

Comprehensive Field Support:

Experience Micropeer's Comprehensive Field Support, setting the benchmark for top-tier services nationwide. Our skilled professionals are adept at installing, maintaining, and repairing a diverse array of equipment, systems, and software. With a commitment to excellence, Micropeer ensures the seamless functioning of your technology infrastructure. Trust us to deliver unparalleled field support that goes beyond expectations, providing you with the reliability and expertise your operations demand. Rely on Micropeer for comprehensive solutions tailored to meet your unique needs, ensuring your systems are in peak condition at all times.

Efficient Dispatch Management:

Micropeer excels in Efficient Dispatch Management through its Field Services Command Centre, actively minimizing downtime. Our GPS-tracked fleets, specifically equipped for first-time-fix service, guarantee prompt and efficient on-site support. With a proactive approach to dispatch, Micropeer ensures that our technicians are swiftly deployed to address your needs. Trust our advanced logistics to optimize response times, reducing downtime to the bare minimum. Experience the pinnacle of dispatch efficiency with Micropeer, where cutting-edge technology meets a commitment to keeping your operations seamlessly running.

Proactive Work-Order Management:

Micropeer leads in Proactive Work-Order Management, following ITIL processes for efficient issue resolution. Our commitment includes timely solutions accompanied by meticulous documentation, aligning service levels precisely with client requirements. Trust Micropeer's proactive approach to work-order management to enhance your operational efficiency and maintain the highest standards of service delivery. Experience the assurance of comprehensive documentation and adherence to industry best practices, ensuring a seamless and client-focused resolution process. Choose Micropeer for a partnership that prioritizes your needs and consistently delivers exceptional service in line with ITIL standards.

Asset Management Expertise:

At Micropeer, our technicians meticulously oversee parts and supplies, maintaining a detailed history for each asset. This meticulous approach guarantees accurate inventory tracking and ensures the efficiency of equipment repairs. Trust us for a comprehensive system that not only monitors your assets but also optimizes the availability of parts, minimizing downtime. With Micropeer's commitment to precision, you can rely on seamless inventory management and swift, effective equipment repairs, ensuring your operations run smoothly at all times.

Diverse Equipment and System:

Micropeer offers a wide-ranging support portfolio, covering infrastructure support for servers, switches, and routers. Our expertise extends to device support, including POS systems, monitors, and handheld devices. Additionally, we specialize in providing comprehensive retail technology solutions. Trust Micropeer for all-encompassing support, ensuring the seamless functioning of your diverse technological landscape. Whether it's infrastructure maintenance, device troubleshooting, or implementing cutting-edge retail solutions, we have you covered with our commitment to excellence in support services.

Client-Focused Innovation:

Explore the potential with Micropeer as we invite businesses to delve into our rich history, extensive experience, national footprint, and innovative approach. Discover how our comprehensive offerings can enhance your IT strategy, streamline design roll-outs, and provide ongoing support. Micropeer is your trusted partner, committed to delivering tailored solutions that elevate your business in the ever-evolving technology landscape. Join us on a journey of collaboration and innovation, where your success is our priority.

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We'd be happy to answer your questions and show you how our Services can help your business

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WHAT ABOUT

Our Clients Says

Our clients send us bunch of smiles with our services and we love them.

James Patterson

Our experience with Micropeer's ITAD services was exceptional. Their secure data erasure protocols are top-notch, leaving no trace of sensitive data. It's impressive how they manage to combine data security with environmental responsibility. The asset tracking system provided us with peace of mind throughout the disposal process. Truly remarkable service!

Emily Johnson

Micropeer has set a high bar for responsible IT asset disposal. Their commitment to minimizing e-waste aligns perfectly with our company's sustainability goals. We were able to witness every step in the asset tracking process, which is a testament to their transparency. I'm glad we chose a partner that takes compliance as seriously as we do.

Michael Thompson

As a company that prides itself on data security, we found Micropeer's certified data destruction to be unrivaled. Their compliance confidence gave us the assurance we needed that we were meeting all industry standards and regulations. The detailed compliance reports provided were comprehensive and easy to understand.

Sarah Williams

Micropeer's asset value recovery service has turned IT asset disposition from a logistical challenge into a strategic financial advantage for us. Their flexible service options were tailored to our needs, and the customer service was excellent throughout. The value we've recovered has been invested back into our technology upgrades.

David Anderson

Working with Micropeer was an enlightening experience. They've helped our district responsibly dispose of outdated equipment while ensuring the utmost data security. The asset tracking interface was user-friendly and informative, allowing us to easily follow our assets' disposition process. Micropeer’s dedication to compliance and the environment made them the right choice for us.

Rebecca

Micropeer's Customized Device Packages were a game-changer for our boutique. They provided a system that was just the right scale for our business, which really helped us streamline our sales process.

Aaron

The Integration for Efficiency service made our transition to new technology so smooth. It was like our upgraded devices had always been a part of our existing setup. The Micropeer team really made it easy for us!

Mike

As a rapidly growing business, we needed technology that could keep up. Micropeer's Scalable Solutions for Growth have allowed us to expand our capabilities without any tech headaches. Absolutely recommend them!

Priya

Data is crucial in retail, and Micropeer's Data-Driven Analytics has given us insights we didn't even know we were missing. We've optimized our inventory like never before and really dialed into our customer's needs.

Daniel

I've been blown away by the level of personalization and support from Micropeer. Their Tailored Retail Solutions have not only met but exceeded our expectations, providing incredible value and service.

Frequently Asked Questions
Micropeer stands out with its commitment to fully customized solutions, tailored to meet the unique goals and challenges of each business. Our expert team, extensive industry experience, and proactive approach ensure efficiency, security, and long-term success for our clients.
Micropeer's dedicated team is equipped for rapid response. In critical situations, our emergency response team swiftly analyzes the issue's extent, ensuring a quick and effective resolution to minimize any negative impact on your business.
The security of sensitive data is our top priority. Micropeer conducts comprehensive cybersecurity assessments, implements cutting-edge security solutions, and performs regular audits to ensure compliance with industry regulations and protect your business against cyber threats.
Absolutely. Micropeer's expertise spans a wide range, from providing seamless IT support for small businesses to designing and deploying complex, scalable, and secure IT infrastructures for large enterprises. Our tailored solutions cater to businesses of all sizes.

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Call Us at

(416) - 444 - 1881